How do I limit what Eventbrite data is stored in Salesforce?
Eventbrite for Salesforce custom records:
You can control the data stored in Eventbrite via the Sync Settings page on the Eventbrite settings tab. If you have access, you can click this link to go to that tab. If the link is not accessible, ask your Salesforce administrator to provide you with the Eventbrite Full Access permission set.
In the Salesforce Storage Settings section, you will see three options:
- Events (Days to Keep)
- Orders / Attendees (Days to Keep)
- Sync from Date
Events are limited based on their Start Date and Orders/Attendees based on the date they were last changed in Eventbrite. You can use any of these settings to limit the data stored in Salesforce.
NB: You can only limit data older than 12 months.
Salesforce Records:
The sync can optionally create Salesforce records based on Eventbrite data. On the Mappings page in Eventbrite Settings, you can apply filters when creating Campaigns or Opportunities.
If you reduce the data to keep by lowering the days or changing the date, we will run a batch that deletes our custom Events and/or Orders and Attendees when the Primary Sync runs next. We won't change any data on Contacts, Leads, Campaigns, and Opportunities.
